Browse our most frequently asked questions list below to learn everything you need to know!

We are proud to offer our luxury bounce house rentals across a wide range of areas in Central Florida. Our service locations include but are not limited to Kissimmee, Celebration, Orlando, Dr. Phillips, Clermont, Haines City, Poinciana, Sanford, Altamonte Springs, Apopka, Winter Springs, Winter Garden, Oviedo, Ocoee, Winter Park, and Winter Haven. These areas are our primary focus, ensuring we provide timely setup and efficient service for your event. If your event location is just outside these areas, please contact us to discuss the possibility of accommodating your request. We’re dedicated to making your event memorable, wherever it may be within Central Florida.

Our luxury bounce houses are perfect for a wide range of events, including weddings, birthday parties, baby showers, corporate gatherings, family reunions, and more. Whatever the occasion, our bounce houses add a touch of fun and excitement to your event.
 

Our rental timeframe allows for a maximum of six hours of enjoyment with our bounce houses. Please note that the latest pick-up time is at 6:30 PM. We strive to ensure your event is both memorable and convenient within this timeframe.

No, we require at least three days notice for bookings. This allows us to ensure availability and prepare for a seamless and safe setup of our bounce houses for your event. Please plan ahead to secure your desired rental date.

Yes, 50% of each booking will be used as a non-refundable deposit in order to reserve your event date. 

If we deem the weather unsafe, a full refund will be issued.

We can set up our bounce houses on a variety of surfaces, including grass, pavement, and indoors. Please let us know your setup location so we can make the necessary arrangements.

Safety is our utmost priority. We continuously monitor the weather leading up to your event. Please be aware that we cannot set up in rain, lightning, or if winds exceed 15 mph. We’re dedicated to ensuring your event’s success and, if deemed unsafe due to weather conditions, the booking will be canceled with a full refund. It’s important to note that once the bounce house is set up, refunds won’t be available. Your safety is paramount, and we appreciate your understanding.

No, balloon garlands are not included with our bounce house rentals. While we focus on providing you with the most luxurious and high-quality inflatable structures, balloon garlands are considered an additional decorative element. 

No, we do not offer overnight rentals as part of our service. Our commitment to ensuring the safety and enjoyment of our equipment is paramount, and as such, we require pick-up no later than 6:30 PM. This allows us to properly inspect and maintain our bounce houses for the next delightful event. We appreciate your understanding and look forward to accommodating your daytime rental needs with the same level of care and attention to detail.

Yes, all of our bounce houses are covered by liability insurance for your safety and peace of mind.

We accept:

  • Credit and debit cards, including Visa, Mastercard, American Express, Discover.
  • Mobile wallets, such as Apple Pay, Google Pay.

The setup time depends on the size and complexity of the bounce house. On average, it takes approximately 25-35 minutes for our professional team to set up the equipment. We aim to minimize any inconvenience to you.

We’re thrilled to offer complimentary delivery for your luxury bounce house rental. Enjoy the convenience of our free delivery service, making your experience with us even more delightful.

We offer 10% off the total cost of booking when two or more bounce houses are booked for the same event. The only thing more fun, exciting & impressive than one bounce house at an event… is more than one bounce house at an event.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.

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